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Services

Accident & Emergency Services

We provide accident and emergency services throughout Dorset, Somerset, Devon, Cornwall and Isles of Scilly.

However, if you need medical advice or treatment, there are a number of options you can consider before dialling 999. You can:

  • talk to your local pharmacist
  • call NHS Direct on 0845 46 47
  • visit www.nhsdirect.nhs.uk
  • visit your GP or local minor injuries unit
Going by ambulance will not reduce your waiting time. These are accessed via the 999 service. To find out particular information on our accident and emergency service please click on the relevant link below.

PLEASE, STOP, THINK BEFORE YOU DIAL 999

  • Arriving by ambulance does not automatically reduce your time in the Accident and Emergency Department
  • Emergency ambulances are not taxis
  • When resources are being used inappropriately, someone in a life-threatening situation may suffer
  • The ambulance service is not a free back up to inadequate health and safety procedures for employees, pupils or customers
  • 999 is not the only number - there are other appropriate services available

Do you need an Ambulance?

It is sometimes difficult to know whether or not you need an ambulance.  We urge you to dial 999 if the patient:

  • Is unconscious or not breathing
  • Has a penetrating injury to the neck, chest, abdomen or thigh
  • Has had a severe allergic reaction
  • Has uncontrolled bleeding
  • Is having an asthma attack unresponsive to medication
  • Has severe chest pain
  • Is choking
  • Is fitting (if this is unusual)
  • Has gynaecological bleeding other than menstrual
  • Has taken an overdose
  • Is alcohol intoxicated and under 17 years of age
  • Has been submerged in water for more than 1 minute
  • Has fallen more than 10 feet

In case of an emergency In case of emergency
Driving as an ambulance approaches Driving as an ambulance approaches
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Trust Headquarters, Unit 3 Abbey Court, Sowton Industrial Estate, Exeter, EX2 7HY, Tel: 01392 261500, Fax: 01392 261510, Email: publicrelations@swast.nhs.uk

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